Privacy Policy

Effective Date: 4 December 2025

Saba Enterprises – Electronic City, Bangalore

At Saba Enterprises, we understand that inviting a service provider into your home requires trust. We take that responsibility seriously. This Privacy Policy explains, in simple and honest language, how we handle the information you share with us while booking or receiving our appliance repair services.

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1. Information We Collect

We only collect information that helps us deliver our service smoothly. This may include:

Your name and phone number

Your address or service location

Details about the appliance you want us to repair

Photos or videos (only if you voluntarily share them for diagnosis)

Payment confirmation details (we do not store bank or card numbers)

We do not ask for any unnecessary personal information.

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2. Why We Collect This Information

The information we collect is used for very practical reasons:

To schedule and complete your service appointment

To contact you for confirmations, updates, or follow-up checks

To understand the issue with your appliance

To maintain service records for warranty-related revisits

To improve your overall service experience

We do not use your information for marketing spam or irrelevant communication.

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3. How Your Information Is Protected

We treat your information with care.

Only the team members who need your details to complete the service (such as the technician assigned to your job) are allowed access to it. We do not share, sell, trade, or rent your data to any third-party companies.

Your information is stored securely and used only for service purposes.

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4. Sharing Information With Others

We share your information only when necessary, such as:

With our assigned technician so they can reach your location

With legal authorities if we receive an official government request (rare but mandatory)

Outside of these situations, your information stays strictly with us.

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5. Cookies & Website Usage

If you visit our website, basic website analytics may run in the background.

This helps us understand things like:

Which pages customers visit

How many people visit our website

What device is being used

This information is general and does not identify you personally.

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6. Your Choices & Rights

You have complete control over your information. At any time, you may:

Ask us what information we have

Request corrections to your details

Ask us to delete your data after your service is completed

We will follow these requests as long as they do not conflict with legal requirements.

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7. Children’s Privacy

Our services are meant for adults booking appliance repair.

We do not knowingly collect information from children below 18 years of age.

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8. Changes to This Policy

If we update or modify this Privacy Policy in the future, we will revise the date at the top.

We encourage customers to review it occasionally to stay informed.

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9. How to Contact Us

If you have any questions, concerns, or requests related to your privacy, you can directly contact us:

Saba Enterprises

Electronic City, Bangalore

Phone: 18002126114

Email: support@bangaloreappliancerepair.com

We are always here to help and believe in maintaining honest and respectful communication with every customer.